Privacy Policy

• Details you submit in our inquiry form or send by phone, WhatsApp or email: name, phone number, email address, service address and a description of your AC issue.
• Basic technical information your browser sends automatically, such as IP address, device type, browser and pages visited.

• To respond to your inquiry and schedule a technician visit
• To prepare quotations, invoices and service records
• To contact you about the status of your job or maintenance reminders
• To improve our website, services and customer support

We do not sell or rent your personal information to third parties.

We share information only with our own technicians and staff, and with service providers that help us operate this website, communications and payments. These parties may only use the information to perform services for us. We may also disclose information where required by UAE law or to protect our legal rights.

This website may use cookies and similar technologies, including analytics and advertising tools such as Google services, to understand how visitors use the site and to measure the performance of our ads. These tools may set cookies in your browser and collect pseudonymous usage data. You can disable or delete cookies in your browser settings; some parts of the site may then work less smoothly.

We keep customer and job records only as long as needed for service, warranty, accounting and legal purposes, after which they are deleted or anonymised.

We use reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop contacting you for marketing purposes. Contact us using the details below and we will respond within a reasonable period.

Our services are intended for adults. We do not knowingly collect personal information from children under 18.

We may update this policy from time to time. The revised version will be posted on this page with a new update date.

AGK HVAC Solutions

13 Street - Near Dubai Driving Center - Al Quoz Industrial Area 2 - Dubai, UAE

Phone: 052 686 7582

Email: agkhvacsolutions@gmail.com